HIGH SOCIETY LUXE CO. β€” SHIPPING POLICY

At High Society Luxe Co., every order is carefully inspected, quality-checked, and packaged with intention before it leaves our hands.

All orders ship directly from the beautiful Peach State of Georgia πŸ‘

PROCESSING & SHIPPING TIME

  • Orders are processed within 3–5 business days.

  • Once processed, shipping time is up to 14 business days.

  • Total estimated timeframe: approximately 17–21 business days from order date.

Processing time may be slightly extended for:

  • Custom or personalized items

  • High-volume sale periods

  • Limited edition releases

You will receive:

  1. An order confirmation email

  2. A tracking email once your order ships

SHIPPING CARRIERS

We ship exclusively through:

  • USPS

  • UPS

Carrier selection is based on the safest and most efficient option for your order.

TRACKING INFORMATION

  • Tracking is provided once your order leaves our Georgia facility.

  • Please allow 3–5 business days for tracking to update after it is issued.

  • Delays in tracking movement are occasionally normal during carrier processing.

ADDRESS ACCURACY

Customers are responsible for providing the correct shipping address at checkout.

High Society Luxe Co. is not responsible for:

  • Packages delivered to incorrect addresses provided at checkout

  • Carrier delivery delays

  • Packages marked β€œDelivered” by the carrier

If an issue arises, we recommend contacting USPS or UPS directly to initiate a claim. We will assist where possible.

DAMAGED PACKAGES

If your package arrives damaged:

  1. Take clear photos of the packaging and item.

  2. Email us within 48 hours at shop@highsocietyluxeco.com.

We will review and respond promptly.

SIGNATURE CONFIRMATION

High-value orders may require a signature upon delivery to ensure safe receipt.

PAYMENT SECURITY

All payments are securely processed through Stripe.
We accept:

  • Major debit and credit cards

  • Eligible Buy Now, Pay Later options

Your payment information is encrypted and protected.

CONTACT US

Questions? We’re happy to help.

πŸ“§ shop@highsocietyluxeco.com
πŸ“ž 470-524-2330