HIGH SOCIETY LUXE CO. β SHIPPING POLICY
At High Society Luxe Co., every order is carefully inspected, quality-checked, and packaged with intention before it leaves our hands.
All orders ship directly from the beautiful Peach State of Georgia π
PROCESSING & SHIPPING TIME
Orders are processed within 3β5 business days.
Once processed, shipping time is up to 14 business days.
Total estimated timeframe: approximately 17β21 business days from order date.
Processing time may be slightly extended for:
Custom or personalized items
High-volume sale periods
Limited edition releases
You will receive:
An order confirmation email
A tracking email once your order ships
SHIPPING CARRIERS
We ship exclusively through:
USPS
UPS
Carrier selection is based on the safest and most efficient option for your order.
TRACKING INFORMATION
Tracking is provided once your order leaves our Georgia facility.
Please allow 3β5 business days for tracking to update after it is issued.
Delays in tracking movement are occasionally normal during carrier processing.
ADDRESS ACCURACY
Customers are responsible for providing the correct shipping address at checkout.
High Society Luxe Co. is not responsible for:
Packages delivered to incorrect addresses provided at checkout
Carrier delivery delays
Packages marked βDeliveredβ by the carrier
If an issue arises, we recommend contacting USPS or UPS directly to initiate a claim. We will assist where possible.
DAMAGED PACKAGES
If your package arrives damaged:
Take clear photos of the packaging and item.
Email us within 48 hours at shop@highsocietyluxeco.com.
We will review and respond promptly.
SIGNATURE CONFIRMATION
High-value orders may require a signature upon delivery to ensure safe receipt.
PAYMENT SECURITY
All payments are securely processed through Stripe.
We accept:
Major debit and credit cards
Eligible Buy Now, Pay Later options
Your payment information is encrypted and protected.
CONTACT US
Questions? Weβre happy to help.
π§ shop@highsocietyluxeco.com
π 470-524-2330